Not so much. And so now EA is in damage control mode, doing their best to placate any and all SimCity players who have discovered their money might be better off burning in trashcans somewhere. That said, SimCity developer Maxis isn't letting this PR nightmare get the best of them, they're actually approaching it head on finally! Maxis finally issued an official statement on EA's blog, which is filled with explanations and promises of improvement, but more importantly they've done the two best things any company in their position could do: admit they messed up, and offered a goodwill gesture.
And like Sony and the PSN outage , this token of forgiveness isn't so bad. To be fair, Maxis never admits that the always-on requirement was a bad idea — despite numerous claims to the contrary prior to and after SimCity 's launch — but they do admit they made a "dumb" mistake by not realizing just how many gamers would turn up on launch day.
According to the blog post , which was written by Maxis' General Manager Lucy Bradshaw, "more people played and played in ways [they] never saw in the beta. But now on to the good stuff: the goodwill gesture. However, the blog post does not mention whether it will be one specific game or if players will get to take their pick from EA's entire portfolio. If EA was smart they would let players pick whatever they wanted -- nothing spells good will like a free copy of Dead Space 3 or Crysis 3. Or, if gamers wanted to be really cheeky, they could pick up a second copy of SimCity.
You know, because the game is built for multiplayer. Either way, it's somewhat comforting to find Maxis' response is more than just, "Oops. And for those who have been experiencing little to no problems — free video game. Do you think that EA offering a game from their portfolio is a decent apology?
SimCity was tested for performance and hardware compatibility when it was originally launched. While the classic gameplay of SimCity 4 remains unchanged, unexpected performance and graphics issues with newer systems may occur. Mac and the Mac logo are trademarks of Apple Computer, Inc.
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